FAQ
What is your return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Can I get prescription sunglasses?
Currently, we do not offer prescription sunglasses.
When will I get my order?
We will work quickly to ship your order as soon as possible, typically within 2 business days.
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How should I clean and care for my sunglasses?
Use a clean microfiber cloth onlyAvoid paper towels or household cleaners.
Rinse with warm water after use, especially after beach or saltwater exposure.
Store in a protective case when not in use.
Avoid leaving them in extreme heat or cold (like inside a car.)
How much does shipping cost?
Our default shipping option is free.
Should you want to use a different shipping method, shipping is calculated based on your location. You will always know the shipping price before you purchase.
Do you have an affiliate program?
Yes. If you are interested, please submit a request, and our team will reach out if we are a good fit for eachother.
What is your return process?
To start a return, contact us at contact@vybranceeyewear.com with your order number and shipping zip code. Our team will assist you through the process.